Help Center & FAQ

Once you find an account you want, click "Reveal Seller Contact." You will be provided with the seller's Discord or WhatsApp details. You then coordinate payment and credential transfer directly with the seller. Asta Mart acts as the discovery platform, not the payment processor, ensuring maximum security and flexibility for both parties.

Since transactions are handled directly between users, we strongly recommend:

• Always ask for screen-shares or proof of ownership
• Verify rank, skins, and playtime before sending any funds
• Use escrow services or trusted platforms for payment transfers
• Check seller reputation and previous reviews

If a seller provides invalid details or is untrustworthy, report them immediately to our support team so we can ban their IP and hardware from the marketplace.

Every listing will clearly state whether it includes:

• Original Email: Full account ownership with email access
• Transfer to New Mail: Can be transferred to your email
• Email Access: Whether email 2FA is included

⚠️ Always confirm access details with the seller BEFORE purchasing.

Look for these green flags:

• ✅ High seller reputation score
• ✅ Verified badge on their listings
• ✅ Multiple positive reviews from buyers
• ✅ Clear account details and screenshots
• ✅ Responsive communication on Discord/WhatsApp

Red flags to avoid:

• ❌ New sellers with no reviews
• ❌ Vague account descriptions
• ❌ Unwillingness to provide proof of ownership
• ❌ Pressuring you to pay quickly

We recommend using secure payment methods:

• UPI/Bank Transfer: Direct and verifiable. Get proof of transfer.
• PayTM/PhonePe: Leaves transaction records.
• Escrow Services: Third-party holds funds until both parties confirm.

Never send crypto or untraceable payments. Avoid gift cards or prepaid methods.

Listing your account on Asta Mart is 100% FREE. There are no hidden fees or commission charges. You keep 100% of your profits since you deal directly with the buyer.

To ensure marketplace quality, our automated system and manual moderators review every listing. This usually takes between 1 to 12 hours.

To speed up approval, ensure:

• Your Riot Sync was successful
• Account details are accurate and complete
• All required information is filled in
• Account photos are clear and visible
• No policy violations in your listing

Yes! You can edit your listing at any time from your Dashboard. Changes include:

• Price adjustments
• Account description updates
• Photo/screenshot changes
• Availability status

Note: Major changes like rank or agents might require re-review.

Include as much detail as possible to attract serious buyers:

• 📊 Current Rank and Act/RR details
• 🎭 Skins Owned - List premium skins with rarities
• 👤 Agents Unlocked - Total and their builds
• 📧 Email Access - Original, Transferable, or Compromised
• 📸 Screenshots - Profile, inventory, rank proof
• ⏰ Account Age and playtime
• 💬 Condition - New, Used, etc.

When a buyer clicks "Reveal Seller Contact," your Discord or WhatsApp is shared. Best practices:

• Respond promptly (within 24 hours)
• Be honest about account condition
• Provide proof of ownership immediately
• Agree on payment method upfront
• Use clear language and proper grammar
• Do not ask for upfront payments without proof

💡 Tip: Friendly and professional communication leads to faster sales and better reviews.

Once you've successfully sold your account, please delete your listing from your dashboard immediately. This ensures:

• No duplicate inquiries from other buyers
• Maintains marketplace integrity
• Prevents confusion about availability

After payment is confirmed, transfer account ownership to the buyer and provide all promised credentials.

Asta Mart is a secure discovery platform that connects buyers and sellers. Security features include:

• ✅ Account verification via Riot API
• ✅ Seller reputation system
• ✅ Reported seller bans (IP & hardware)
• ✅ Community reviews and ratings
• ✅ Safe, encrypted listings

However, since transactions happen directly, always use protective measures like video calls, proof checks, and secure payment methods.

Yes! You can purchase as many accounts as you want. Browse our extensive catalog and find the perfect account for your needs.

Tip: Create different accounts or main profiles to manage multiple purchases and maintain account security.

The Vault is your personal account management space where you can:

• 📦 Store and manage multiple accounts
• 🔐 Securely store account credentials
• 📊 Track account values and investments
• 🔄 Manage account transfers
• ⚙️ Configure security settings

Premium feature available for verified sellers and power users.

Need help? Reach out to us through:

• 📧 Email: support@asta-mart.in
• 💬 Discord: Join our server
• 📱 WhatsApp: Message us
• 📞 Phone: Available on Discord

We typically respond within 2-4 hours during business days.